HYQUID Guide / Guides / Getting started
Hyperliquid deposit not showing
Most missing deposits come down to four things: the amount, the token, the network or the account. Work through this checklist.
Checklist
- Was it at least 5 USDC? Per the official support docs, wallet deposits below 5 USDC are lost; for email accounts they are redirected, and below 1 USDC they are lost.
- Was it USDC? USDT or other tokens are not credited as a deposit.
- Was it on Arbitrum? Wallet accounts only accept USDC on Arbitrum. Email accounts also accept Base, Ethereum and Polygon to their deposit address.
- Are you in the right account? An email login and a wallet login are different accounts. Make sure you're connected with the same one you deposited to.
- Is the transaction confirmed? Look up the transaction hash on Arbiscan. If it's still pending, wait.
- Refresh app.hyperliquid.xyz after confirmation.
Still missing?
- Collect the transaction hash, amount, network and your address.
- Use only official support channels linked from hyperliquid.xyz.
- Never share your seed phrase. Real support never asks for it.
Next time, follow our deposit guide and send a small test first.
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Why is my Hyperliquid deposit not showing?
Usually it was below 5 USDC, the wrong token, the wrong network, or sent to a different account.
Can I recover USDC sent below the minimum?
For wallet accounts, deposits below 5 USDC are lost according to the official docs.
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